FAQ

Setting up an account at Frumzi Casino is straightforward and takes just a few minutes. Start by visiting our homepage and clicking the 'Sign Up' button. You'll need to provide basic details like your email address, a secure password, and some personal information such as your name and date of birth. Make sure to use accurate info, as this will be verified later during the KYC process. Once submitted, check your email for a confirmation link to activate your account. If you're in a supported region, you can log in immediately and explore our games.We recommend enabling two-factor authentication right away for added security. Frumzi operates under a license from a reputable authority, ensuring fair play. New players can claim our welcome bonus of 100% up to $750 plus 200 free spins without a code—just make a minimum deposit of $30. Remember, accounts are for players 18 and older, and we encourage responsible gaming from the start. If you run into any issues during signup, our support team is available via email at support@frumzi.com or phone at +356-2778-0669. This process keeps things simple so you can jump into slots like 5 Burning Heart or Aztec Glory from EGT quickly.After setup, personalize your profile and set deposit limits if needed. We support currencies like USD for US players where available, making transactions easy. Enjoy the seamless experience on desktop or mobile browsers—no app required.

Frumzi Casino offers a variety of bonuses to enhance your gaming experience, starting with our generous welcome package. New players get a 100% match up to $750 on their first deposit, plus 200 free spins and a Bonus Crab feature for extra prizes. This requires a minimum deposit of $30, with wagering at 35x the deposit plus bonus for cash, and 40x for spins. We also have ongoing promotions like weekly reloads with 50 free spins, weekend reloads offering 50% up to $1050 plus 50 spins, and cashback deals up to 15% for VIP members.Seasonal offers, such as Easter promotions, often include free spins on popular slots. Check our promotions page regularly for updates, as these can vary. All bonuses come with terms: eligible games are mostly slots from providers like EGT and NetEnt, but table games may contribute less to wagering. We don't require bonus codes for most offers, making it easy to claim them during deposit.For loyalty, our five-level VIP program rewards consistent play with perks like higher withdrawal limits and personal managers. Always review the validity period—welcome bonuses last 10 days. If you're unsure about eligibility, contact support. These bonuses add value without guaranteeing wins, so play responsibly.

Currently, Frumzi Casino does not provide no deposit bonus codes as part of our standard promotions. We focus on deposit-based offers to ensure a balanced and fair gaming environment. That said, keep an eye on our promotions page or subscribe to our newsletter, as special no deposit deals might appear during limited-time events or for loyal players. In the meantime, our welcome bonus delivers great value with a 100% match up to $750, 200 free spins, and Bonus Crab without needing a code.If you're looking for ways to try games risk-free, many of our slots, like 40 Mega Clover from EGT, offer demo modes. This lets you spin reels featuring fruits and classic symbols without wagering real money. We prioritize responsible gaming, so no deposit bonuses, when available, would come with standard terms like wagering requirements and max cashouts.For US players, availability depends on your state regulations, but we encourage checking local laws. If a no deposit code becomes available, it would likely be shared via email or our site. Contact support at support@frumzi.com for the latest info. Remember, all promotions aim to boost fun, but gambling should always be approached with caution and within your means.

Deposits at Frumzi Casino are quick and secure, with options like Trustly for instant transfers. The minimum deposit is typically $30 for bonuses, and we support USD to make it convenient for US players. Log in, head to the cashier section, select your method, enter the amount, and confirm. Funds appear in your account almost immediately, letting you play slots like Aztec Glory right away. We don't charge fees on our end, but check with your provider.Withdrawals follow a similar process: request via the cashier, with processing times varying by method—Trustly often handles them within 24 hours. Minimum withdrawal is usually $20, and you'll need to complete KYC verification first, submitting ID and proof of address. Higher VIP levels enjoy faster payouts and higher limits, up to thousands per day.Always ensure your account is verified to avoid delays. We use encryption for all transactions, protecting your data. If issues arise, support is available at +356-2778-0669. Note that bonuses may affect withdrawal eligibility until wagering is met. Play responsibly, and remember, withdrawals are subject to our terms, with no guaranteed processing times due to external factors.

Wagering requirements at Frumzi Casino are designed to ensure fair use of bonuses while preventing abuse. For our welcome bonus, it's 35x the deposit plus bonus amount for cash portions, meaning if you deposit $100 and get $100 bonus, you wager $7,000 before withdrawing winnings. Free spins have 40x wagering on winnings. These apply to most promotions, like reloads at 35x for funds and 40x for spins.Eligible games contribute differently: slots from providers like EGT (think 5 Burning Heart) usually count 100%, while table games might be 10% or less. Check the bonus terms for exclusions. Requirements must be met within the validity period, such as 10 days for the welcome offer, or the bonus expires.Tracking progress is easy in your account dashboard. Cashback has lower 1x wagering, making it player-friendly. We advise starting with smaller deposits to manage these effectively. If confused, support can clarify. Remember, these rules promote responsible play—bonuses enhance fun but don't guarantee profits. Always gamble within your limits.

Yes, Frumzi Casino is fully compatible with mobile devices, offering a seamless experience via web browsers on smartphones and tablets. There's no dedicated app, but our site is optimized for iOS and Android, ensuring smooth navigation and gameplay. Load up favorites like 40 Lucky King slots on the go, with touch-friendly controls and quick loading times. All features, from deposits to claiming bonuses like our 100% welcome match, work identically to desktop.We recommend a stable internet connection for live dealer games from Evolution Gaming or Ezugi. Mobile users can access the full library, including progressive slots with mystery jackpots. Bonuses are mobile-eligible, with the same wagering terms—35x for cash, 40x for spins.If you encounter glitches, clear your browser cache or try another device. Our support team assists via email or phone. This setup lets US players enjoy gaming anytime, but always check local regulations. Mobile play adds convenience without sacrificing security, as we use the same encryption standards. Start spinning today for that on-the-move excitement.

Frumzi Casino boasts a diverse game library with over 4,000 titles from top providers like EGT, NetEnt, Play'n GO, Pragmatic Play, and more. Slots dominate, featuring hits like 5 Burning Heart with its fruit themes and gamble feature, or Aztec Glory offering free spins and progressive jackpots. Other EGT gems include 40 Mega Clover for luck-themed action, 81 Wins with 81 paylines, and Savanna's Life for animal adventures.Beyond slots, enjoy blackjack, roulette, poker, and live dealer options from Evolution Gaming and Ezugi. Table games like craps are available, plus video poker variants. Providers ensure high-quality graphics and fair RNGs. New releases from Push Gaming or Relax Gaming keep things fresh.Games are categorized for easy browsing, with demos for practice. Bonuses often apply to slots, contributing fully to wagering. US players should verify availability per state laws. If a game isn't loading, check your connection or contact support. This variety means something for everyone, from classic symbols in Super 20 to retro vibes in Retro Style. Explore and find your favorites today.

Frumzi Casino operates under a license from the Malta Gaming Authority (MGA), a respected regulator ensuring fairness and player protection. This license means we adhere to strict standards for game integrity, secure transactions, and responsible gaming practices. Our MGA license number is available on the site footer for verification. This setup provides peace of mind, especially for US players in regulated areas, as it aligns with international best practices.Licensing requires regular audits of our RNGs and payout rates, so games like EGT's progressive slots offer genuine chances. We also comply with anti-money laundering rules through KYC processes. If you're concerned about legitimacy, the MGA site lists us officially.Note that availability varies by location—check if Frumzi is accessible in your state. Our terms outline dispute resolution via the regulator if needed. Support can provide more details. This licensing backs our commitment to a safe, enjoyable environment where bonuses like the 100% welcome offer are handled transparently. Play with confidence knowing we're regulated.

The KYC (Know Your Customer) process at Frumzi Casino is a standard security measure to verify your identity and prevent fraud. It typically kicks in before your first withdrawal or after reaching certain deposit thresholds. You'll need to upload documents like a government-issued ID (passport or driver's license), proof of address (utility bill or bank statement dated within three months), and sometimes proof of payment method.Submit these via your account dashboard—our team reviews them within 24-48 hours. If approved, you can proceed with transactions. This process protects everyone and complies with our MGA license. Delays might occur if documents are unclear, so ensure high-quality scans.New players can start playing post-signup, but complete KYC early to avoid withdrawal holds. US residents should note state-specific rules may apply. If stuck, email support@frumzi.com with questions. Once verified, enjoy seamless access to bonuses and games like 81 Wins slots. This step enhances security without complicating fun—it's quick and worthwhile for peace of mind.

Technical issues at Frumzi Casino are rare, but if they happen, start with basic troubleshooting: clear your browser cache, update your software, and ensure a stable internet connection. For game loading problems, like with EGT slots such as Retro Style, try switching browsers or devices. Our site is optimized for Chrome, Safari, and Firefox.If bonuses aren't applying, double-check eligibility and terms—welcome offers activate on deposit without codes. For mobile glitches, restart your device. Persistent problems? Contact support at +356-2778-0669 or support@frumzi.com— they're available 24/7 with live chat options too.We log issues for quick resolution and may offer goodwill gestures like free spins. Always play on supported devices; no app means browser-based access. If it's a payment hiccup with Trustly, verify your account details. Responsible gaming tools, like self-exclusion, remain accessible even during tech troubles. By following these steps, most issues resolve fast, getting you back to enjoying progressive jackpots and live games.

Frumzi Casino is committed to responsible gambling, offering tools to help you stay in control. Set deposit limits, loss limits, or session time reminders directly in your account settings. If needed, activate self-exclusion for periods from 24 hours to permanent, blocking access during that time. We partner with organizations like Gamblers Anonymous for additional support.Our site includes reality checks that pop up to remind you of playtime. Underage gambling is strictly prohibited, with age verification at signup. If you're feeling overwhelmed, contact support for guidance—they can direct you to resources. Bonuses encourage fun but come with reminders that gambling isn't a income source.US players can access state-specific helplines, like the National Council on Problem Gambling. We train staff to spot signs of issue gambling and intervene. Track your activity via account history to monitor spending. These measures ensure a safe environment while enjoying games like Savanna's Life slots. Remember, gambling should be entertaining—use these tools to keep it that way.

Security at Frumzi Casino is top priority, using advanced SSL encryption to safeguard all data transmissions, just like banks do. This protects your personal and financial info during deposits via Trustly or gameplay. Our MGA license mandates regular security audits, ensuring compliance with GDPR for data protection.We never share your details without consent and store them securely on protected servers. Two-factor authentication adds an extra layer for logins. For payments, we process them through verified channels with fraud detection in place. If suspicious activity occurs, we alert you immediately.Players can review our privacy policy for full details on data handling. Support is available to address concerns. This setup lets you focus on fun, like spinning 40 Mega Clover, without worries. US regulations may add extra layers depending on your state. Overall, our measures create a trustworthy space for fair, secure gaming.